When your Xbox 360 breaks, you’re faced with a few solutions: calling a repair center, calling a lawyer’s office, and crying for hours while the stroller turns slightly in the fetal position. Calling for warranty service is cheaper and less expensive than the other two options, but it can be kind of a pain sometimes to deal with customer service reps and get your Xbox 360 back in a timely manner. Here are some tips for calling an Xbox 360 warranty repair service to help you get your Xbox back quickly and without too much hassle.
1. Play dumb. Know exactly what went wrong with your Xbox 360, and why it failed, but don’t tell the warranty repair service. And we only need to know that, not why or how it happened. If you’ve claimed it’s your fault, even more so – it’s surprisingly easy to get your Xbox 360 repaired, but if Microsoft thinks it’s your fault, you can say goodbye to your warranty and hello. to some deep, deep repair. Even if you are sure that it is not your fault that the Xbox 360 broke, just tell the signs – nothing more.
2. Pity the representative on the phone. Remember that the person you are talking to on the phone will have all the power in the world to expedite or delay your warranty order – they probably won’t do it either, but don’t get angry with them. They’re just doing their job, after all. Be hairy and hairy, even if they sound asleep on the ground. If you accept sacrifice and scorner, add a few weeks to the repair time.
3. Ship your Xbox 360 in as soon as possible. This is the one part of the repair service that you have some real control over, as soon as you get the materials from Microsoft, be sure to send your Xbox and it’s provided. People will also see the repair center boarded with it–if it’s a long time, you’re not in any particular hurry.
4. Wait, then continue. You should expect a week or two before your Xbox 360 is repaired or replaced and returned to you – but if two weeks go by and you still haven’t heard anything new, call Microsoft regularly, once every few days, to check its status ( and in the process you will know the time you have been waiting for). Never get angry on the phone, it won’t help, but speak calmly and logically to the representative and they will be able to repair your warranty if they have been waiting too long. It’s hard to lose your Xbox 360, but remember to resist the urge of a cruel or sarcastic phone.
Do you have other tips for using Xbox 360 warranty software? Post in our comments section below.
