In your work life you will more than likely venture into retail where working with clients is inevitable. Most customers are reasonable but there are a select few who stand out from the crowd. The following are the 5 most annoying customers you encounter every day while working in retail.
Soon to buy
Almost starting time. You’ve just had your morning briefing department and you see that the security gates are unlocked and open as you rush to get your customer ready for the customers. After you run everything up, wait to be booked for the first customers and feel ready for your day OR so you thought. Unfortunately, the first customer I met was very impatient and in a bad mood.
Your store was only open for 2 minutes, but according to this very annoying customer, the store opened 30 minutes ago when he got out of his car; he just doesn’t get in yet. This customer is either late for work, school, or an appointment, but that’s not his problem – it’s yours. A similar exercise serves as a nuisance; beating you over the head with demands and barking orders at you to get down, until you curled up in a corner, suffering from shell shock. BUYER QUICKLY EXPECTS YOU TO MOVE THROUGH THE STEPS OF THE CRACK head on 12 red bulls. No worries, the BUYER BUYER will go with a flash and the least of your worries on this day.
Supervisor
You’ve managed to cut off the first wave of clients and start to feel the damage when you’re approached by an eminent and professional patron. This customer aspect commands respect, and we must think “finally someone with class”. The customer asks for your help and confirms that it will only take a small amount of your time. You are smitten with temptation.
There were a few telltale signs that you were dealing with a very troublesome customer; The patronizing tone, condescending manner, and superior stature should have been a warning, but you mistook these for signs of professionalism. You soon feel that the feelings of professionalism are mutual and that the Mayor has no faith in you at all. He follows you around, watches your every move, and questions everything you do. This passive aggressive customer wants things done and doesn’t trust you to be competent enough to get the job done without his help. . An annoying steward leaves you feeling like your life has been one big disappointment after another.
VIP Customer
BUSY CLOCK TIME!!! in your supply. Customer guards break through the doors and bee line up to your business with questions, comments and demanding merchandise. You try your best to help everyone as much as you can, and you begin to wonder where your friends have disappeared to when you hear an impatient and annoyed voice ringing out from the crowd. “Are you busy?” is looking for a VIP Customer. No, you answer: The flocks of people around me are my disciples, and my name Jesus Christ.”
The VIP Customer is impatient, curt, and has an over-inflated sense of self worth. This customer is visibly agitated, since the least amount of time has been neglected and he sees no problem with jumping in front of everyone who has been waiting patiently before getting there. As a VIP Customer Servicer you cannot look at, assist or answer any other customer’s questions – You are no longer working for the store, you are working for them.
Expert “Friend.”
After receiving the “15”, you will return to the sales floor and notice two customers standing on your side. One of the clients seems to be wide-eyed and anxious; the other appears cold and reserved. When you’re helping customers so you thought you’d see an anxious customer talking – WAIT FOR IT… it’s another customer like the floodgates will open at any moment.
What you didn’t realize was that you only helped one customer; the other is just an “Expert” friend. Technically, “Expert” isn’t really a customer’s friend, but it’s definitely annoying. He believes that he has learned more about your profession through his leisure; what you have learned to work in store. He imagines his work as a hobby. It’s completely wrong, but you won’t be able to prove this to the customer, you shouldn’t. To the buyer, the “Expert” friend knows all the inside information about your field, can cut through all the sales BS, and does everything very well. An “expert” friend is annoying in person but even more annoying when on the phone. When this happens, expect you to stop everything you’re doing and talk to him through your personal cell phone< He's egotistical, cocky, and full of technicalities that will make him uncomfortable and helpless. Mere procrastinator
Ahhh, the day has finally come to an end. Take a break and you’ll see that in just 5 minutes you can get back to “kicking ass” in your life. You’ve made it through annoying customers, micromanagers, and quirky coworkers, but it doesn’t matter anymore – today is close and that’s all that matters. Be overcome with emotion and anticipate today to bring it to an end, and finally knock when you see something wrong. From a distance you feel an earthy figure moving towards the glass entrance door from outside. This can’t be!!!! You close your eyes in the hope that you are deceived and take another look, except to confirm your graver fears; The customer is different. There is nothing to fear, he is clearly a busy man in haste; why did he come so late? He will be in and out in no time- WRONG!
Not unknown to you, you have been staying recently. These annoying customers have no concept of time and at the end of the day they will see an opportunity to shop in a shop All for themselves. This particular type of customer is savvy, loves options, demands answers, and doesn’t understand the rush. When it’s all done, the personal customer takes a 30 minute tour through you as a tour guide and leaves only with a promise to return tomorrow to see “Yourself” when you have time to think. Not only has this customer ruined your day, but also your night, which you don’t know how to sleep. The next day you are left with horror.
