Again, I have to say just what it is like to have credit problems and be treated like you have some unknown disease that you can’t get credit any where. Even for furniture. I am giving you the facts about the best furniture and what to expect. For I have dealt with all furniture rentals that are out there today. But this Subject is about, Aaron’s -Vs- Rent-A-Center. (RAC). Everyone knows that when you walk into a store and you want to Rent to Own something it should be of your choice. This is a Experience I had with both.
Rent-A-Center
Very good on locations. But some of these locations are so small you can’t really have a choice to rent what you want. Unless you order it from their catalog and let me tell you. they always say okay we can have it 3 days. Not True, it took me 3 weeks to get the furniture I wanted and still did not get what we personally ordered. When asked why we did not get it we were told that it was out of date, out of print. So when I asked how come i was not called about it, they told me that they thought I would like the next best thing. Okay first off you do not have your walls painted a peach and have hard wood floors and then get orange or red furniture. it looks terrible. when I told them I was not happy with it they told because it was custom ordered I was stuck with it. Some of the RAC’s have really good customer service and then some have where you want to just hang them. Again their products in general are allot of re-rented items.
Never do you go to a Rent-A_Center and not see a burn hole on their furniture, It very bad scratched items. or even dented items. I rented a Apartment Size Washer and Dryer, they showed up with this thing with dents so bad and the smell was terrible, when they put the dryer down, at least 6 roaches came out. That is just
plain sick.. takes 3 to 4 weeks for replacement items. I rented a different living room set, they called me and told my stuff was in, and that I will have it
the next day. I got it the next day, but it smelled of urine and cigar smoke.. again nasty…
Aaron’s Furniture Rental. (Chicago Cicero Ave Location)
Now this may take some time, so relax and read on. I do not know what I would do if I did not have a Aaron’s in my neighborhood anymore. These people there are fantastic. My family went there we picked our own furniture out and we love it. I got a 63inch Screen TV (HD) wrap around Sofa,lamps and coffee tables and end tables all for just on low price. My first TV was a 50 inch projection screen, I had it for 1 week and it went out the color went on me. I called Gene (“Manager”) and within 24 hours I had a new TV in my home. My couch arm rest broke because my son was jumping on it, with in 2 days I had my bran new section of couch. I honestly ecommend Aaron’s Furniture to all, it is a good price and awesome people to deal with. If you live in the Chicago-land Area and are close to 79 and Cicero stop by and see for yourself how easy and fast you get your furniture.
I will always be a customer for a very long time. I would never honestly change the way it is now,even if RAC offers me free items.. I would rather pay for it then not get the customer service I want.
