I got Apple one-on-one service when I bought my MacBook Pro at the Apple Store at Roosevelt Field. Both my sister (a longtime Mac user) and an Apple store employee suggested that I purchase a one-to-one service from Apple because I had never used a Mac before.
It’s important to mention that the Apple One membership is only available to those who buy their Macs from an Apple store on the day of purchase. Not applicable to customers who purchase from Best Buy and other retailers, although they have their own classes.
I booked my Apple One to One service a week after buying my MacBook Pro so I had time to browse around and see what brands I needed help with. A great class is simple. Just log in to the Apple One to One site when you set the date of ticket purchase.
Lake One offers three types of service to its members. Face to face personal sessions, small group workshops and internet based sessions. There are many lessons to choose from in those categories.
When I arrived at the Apple Store I was surprised to be greeted by a woman with an iPad who scanned me and sat me down at the table next to me. As there was an empty store nearby, it was not yet open to the public.
I sat next to a man who said he had taken many classes at Apple and loved them. No one but him. No one was there to teach him how to use the word. He was very frustrated with the help he got. This person wanted to learn the word and didn’t care about Apple software. From
later I saw him smiling and giving me a thumbs up. He learned something, I’m not sure what but someone showed him something. I’m also excited that I’m getting to help so well, and I’m obviously very pleased.
I had a general introduction to One for Mac. I did ask for a job, but I was the only one there because I received such royal treatment. It was fabulous. The guy was very hip to everything Apple and showed me the basics of iPhoto, iMovie, how to get around Safari and set preferences, how to use the apple contact book, calendar, how to watermark images for my blog and a few other things. He also showed me a bunch of shortcut keys that turned out to be quite helpful.
I totally felt that I got my money that first day. I’m so excited that I’ll be starting my next Apple book again soon. I also booking> in the morning before it gets packed. Apple Stores you are doing fast.
With Apple One to One, you can have them transfer all the information from your old computer to your last computer for free. You will have a day or so to leave with them for the transfer.
What I paid: $90
Quot includes: How many lessons you can take per year.
Where to get One service: Any Apple
Would I recommend it to a friend? Absolutely!
Is it good value for money? Yes
Where I went: Apple, Roosevelt Field, Garden City, NY
